With input from the National Utility Regulatory Commissioners (NARUC) and restructuring experts, Energetics edited and produced this guide. The publication was designed to provide useful information on consumer education issues, shopping for electricity, disclosure terms, consumer protection and the role of distribution utilities, reliability, credit and collection procedures, and customer choice and aggregation opportunities. The report also includes examples of state regulatory and legislative actions that could be utilized by others.

This guide provides useful information to consumers who track electricity restructuring in their states and communities.